Richard Cortez
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BGA since 2025. 32 Years Experience.
Results-driven global operations and services executive with a proven track record of building, scaling, and transforming high-performance organizations across SaaS, IT outsourcing, customer success, and professional services. A strategic and hands-on leader, experienced in M&A integration, global delivery optimization, partner strategy, digital transformation, and executive stakeholder engagement. Over two decades of experience driving revenue growth, profitability, and operational excellence across Fortune 500 clients and fast-growth technology firms.
EXPERIENCE
- Rithum, Inc. — Senior Vice President, Global Operations
- Citrix, Inc. — Managing Director, Customer Success, Managed Services, Strategy and Go-to-Market
- Seven Layers Communications — Vice President and Co-Founder
- Dell Global Services — General Manager, Director of Global Field Services
- Silicon Graphics Inc. / Cray Research — Senior Manager, Professional Services Business Development
ASSOCIATIONS & CERTIFICATIONS
- PMP, ITIL, Six Sigma Green Belt
- International Executive Development Program (IEDP)
- Developing High Performance Organizations (DHPO)
- Dell Emerging Leaders Program
INDUSTRIES SERVED
- Technology & Software
- Manufacturing
- Consumer Products
- Media
- Science & Healthcare
- Education
- Aerospace